I am trying to figure out when I might receive my CD for installation. We renewed our product back on November 16th but have not received anything about it. Our internet is under a Mbps so we usually get the CD then get the updates online at a snail pace.
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Only customer support will be able to help you with that; you'll have to make that dreaded phone call unless you can figure out some way to find out on "MyAccount".
Good luck.
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