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No statuses (acknowledgements) were updated for current data path

DJS
Level 2

Any prognosis on when "No statuses (acknowledgements) were updated for current data path" for 1040s will be operational?

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14 Comments 14
RebSteMag
Level 2

Also need to be able to update the e-file status to show accepted for those returns that actually went through during the e-file error situation.  I've two clients who still show "unsent" but have an activity report that says they have been submitted already.

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CJR
Level 3

Just talked to a customer support agent (after 2hr on hold) and she said they are still working on fixing the acknowledgements beyond "received at lacerte" but they are still being transmitted to the IRS...so if you get that status message you will be timely filed 

imcpa
Level 2

We are now able to electronically submit tax returns but we're not getting any acknowledgement updates at this time.

DJS
Level 2

Thank you CJR for your patience.  Good to know.  Still love seeing the "Accepted" before we open the celebration tequila to the longest tax season ever.

bgallaghercpa
Level 2

You can also check your statuses online in your account Dashboard under Products - Efile Status.

CJR
Level 3

Thank you for this tip!!

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RebSteMag
Level 2

I wholeheartedly agree on the comfort the word "Accepted" brings. 🙂

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kkl44
Level 1

To check e-file status on the dashboard, what dates should be used?

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CJR
Level 3

I have been using 10/15/2020 to 10/15/2020 and has been working fine...although if you have any rejects you won't know the cause of it, only if it has been accepted, rejected, or pending.

RebSteMag
Level 2

This worked fine for one submitted today during the e-file crisis.  However, one which was transmitted 10/12/20 shows as rejected.  The activity report states that a filing has been submitted already.  However, no filings were submitted.  If nothing else, I'll call Lacerte directly on this one.

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DJS
Level 2

One hold with support as well for the only one that has rejected.

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mandy-grace
Level 2

I am checking the 8879 to see if the submission ID is updated, so that I know they went through.

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DebF
Level 2

HELP!!! We started getting this message today after the update...

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IntuitGabi
Community Manager
Community Manager

Continuing conversation here since this thread is from last year.

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