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- Re: It is Saturday, Aug 20. I am working on tax returns for TY 2018 -2021. I lose 2021 Lacerte tax software and client returns. 2018-2020 still OK. I try reboot. NG HELP!
It is Saturday, Aug 20. I am working on tax returns for TY 2018 -2021. I lose 2021 Lacerte tax software and client returns. 2018-2020 still OK. I try reboot. NG HELP!
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Ralph39
Level 1
08-20-2022
02:18 PM
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Where are the instruction regarding reloading 2021 Lacerte software? Have I lost all the data for all clients? Hope not. Is there a business that helps you with Lacerte on the week-ends?
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abctax55
Level 15
08-20-2022
03:09 PM
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"losing" the program doesn't impact the data.
Have you lost the program, or just the desktop icon isn't working?
Windows 'start' button > Programs > Lacerte 2021 = click on that to see if it opens.
And/or (same steps) Lacerte 2021 WebSetUp. Force install even if *it* says all is OK.
Again - this doesn't NOT impact data (assuming it hasn't gone away previously for some unknown reason).
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