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    Has anyone called Lacerte today re efile problems

    SanDiegoCS
    Level 2

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    12 Comments 12
    colinsbray
    Level 3

    Look at all the previous posts about this problem, as well as the "alert."

    0 Cheers
    abctax55
    Level 15
    0 Cheers
    CJR
    Level 3

    Good luck calling, now been on hold for an hour+....

    All I want is an ETA or over/under on issue getting resolved today.  East coast down to two hours to prep paper returns to be mailed...

    abctax55
    Level 15

    When this kind of sh*t has happened before (and it has, with both Intuit in years past & with Thompson Reuter just recently on 7.15), they work with the IRS for special consideration.  I would expect the same thing this time, if the wheels don't get re-attached soon.

    HumanKind... Be Both
    DCL65
    Level 1

    working now

     

    PHC_CPA
    Level 3

    I am having luck by just periodically resending the returns. When it does work its super slow but at least they are going out.

    0 Cheers
    colinsbray
    Level 3

    Same, thank goodness.

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    Steve13
    Level 1

    My Admins said they have been able to get one at a time to go through. 

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    IntuitBettyJo
    Community Manager
    Community Manager

    For the latest updates on this issue, please see this thread within our News and Updates section of community here.

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    bobbbbbbb
    Level 2

    FRIDAY 4.8.22  

    ANYONE HAVING PROBLEMS (SPECIFICALLY TODAY) WITH EFILE TRANSMISSIION GOING THROUGH THEN PRINTING DELAYS ETC   OVERALL SOFTWARE JUST HANGING UP???

    0 Cheers
    abctax55
    Level 15

    Is there a reason for yelling at us?

    I'm not having any issues 

    HumanKind... Be Both
    User FIDO 61
    Level 8

    ...sometimes things just happen without any reason. 

    ♫ faint buzzing noise ♪
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