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duo factor

kat7137
Level 1

can't log into Lacerte 2020. Say they are going to email code, but does not come.

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3 Comments 3
sjrcpa
Level 15

At the top of the forum today:

"We are aware of the login issue impacting our products and are working very hard to resolve this. Please accept our apologies for any inconvenience caused."

The more I know, the more I don't know.
IntuitBettyJo
Community Manager
Community Manager

Should be working now for you. We apologize for the inconvenience. @kat7137 

-Betty Jo 

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IRonMaN
Level 15

I got brave and downloaded the 2021 ProSeries program at the end of the day yesterday.  This morning I tried to open the 2020 version and had the fun of playing waiting for a text then waiting for an e-mail and then waiting for a text, etc, etc.  It looks like it is going to be another loooooooooong tax season😧


Slava Ukraini!