Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Printing fiduciary organizers
Printing fiduciary organizers
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
GiantFan
Level 3
08-16-2022
07:35 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I have literally done every step in this article - Troubleshooting Lacerte error when printing organizers - client failed during processing
and nothing works! The only think I have not done (which is not in the article is to delete all of the client letters). Any suggestions? This is happening in the fiduciary program.
Labels
1 Comment 1
GiantFan
Level 3
08-16-2022
07:49 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
So I figured out the answer and a work around by looking at the error log (found when pressing F10). Something changed sometime in the program and the program was looking for a file in the 20tax\fid folder with the extension i20. However, when it is a fiduciary program, and in that folder, all the files have the extension f20. So I made a copy of the specific file, saved it as f20-old and changed the extension of the file the program was trying to find to i20.
Voila! My organizers print. I have emailed Lacerte support with this information, and hopefully a programmer who reads my whole email will understand what happened and fix it. (I figure someone copied and pasted some coding and forgot change the "i" to and "f"). Anyway, that is what I found for what its worth.
