Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Password Problem

    Canonm
    Level 3

    I cannot change my password.  I did the obvious. Clicked on help me sign in. Gave my personal information (name SS zip code....., log on id, email address ect...) and none of these options worked. Need to get in today Sunday. I will call Lacerte Monday. But does anyone have a suggestion of something I can do today?

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Comment 1
    itonewbie
    Level 15

    If you tried everything and nothing worked, Support is your only hope.

    ---------------------------------------------------------------------------------
    Still an AllStar