Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Lacerte eFile Acceptance Letter does not correspond to client status

User FIDO 61
Level 8

I have forgotten or perhaps I dreamed it, but I seem to recall a method, either discussed within community or through phone support, for prompting Lacerte to regenerate a client status and/or eFile acceptance letter.

According to My Account, it indicates that the client has been accepted for both federal and state. However, the state initially rejected the client's submission, requiring an edit and resubmission. The letter received after state acceptance only acknowledges federal acceptance.

I would greatly appreciate your assistance or guidance on this matter. Thank you for your support and expertise.

♫ So if you ask me and I don't tell you
Bet your sweet bottom dollar I lied ♪
0 Cheers
1 Solution

Accepted Solutions
User FIDO 61
Level 8

How to update the e-file acknowledgement status in Lacerte (intuit.com)

♫ So if you ask me and I don't tell you
Bet your sweet bottom dollar I lied ♪

View solution in original post

0 Cheers
1 Comment 1
User FIDO 61
Level 8

How to update the e-file acknowledgement status in Lacerte (intuit.com)

♫ So if you ask me and I don't tell you
Bet your sweet bottom dollar I lied ♪
0 Cheers