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Lacerte 2021 doesn't open after entering my password

STEVEMKANTOR
Level 1

Lacerte 2021 doesn't open after entering my password.  If you hover over the icon on the task bar it shows a white box.

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1 Comment 1
DatabaseRobert
Level 4

Do you see that white box anywhere on your monitor?  It sounds like the program IS running, just not someplace where you can see it.

What I do is click over to another program (watch the highlight below that program's icon in the Taskbar), then back to Lacerte (so that I *know* that it is the current program).  Then Alt+Space (brings up the window menu), 'M' (for 'move'), and mash some of the arrow keys a little.  Then--withOUT clicking!--drag the mouse around until your window has been brought into visibility.



Robert Kirk
LTUGtools

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