Issues with new update and Lacerte support

[T in Arl]

Is anyone else having issues with the new update from 8/9/2024 that is supposed to fix the 8/8/24 screwup?  My update has been running for almost 4 hours now and appears to be hung up and nothing has loaded.  Online support does not have updates as an option and is useless as is phone- since you can't leave a message anymore.  I sent a service ticket but who knows how long that might take,  Any input would be helpful.

Thanks in advance.

[George4Tacks]

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Use the FORCE option

[T in Arl]

thank you, It finally loaded .  my IT people said the download should have not taken that long and figured there may have been some type of interruption that caused the issue