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- Is there a way to restore a return on Right Networks that just randomly zeroed out?
Is there a way to restore a return on Right Networks that just randomly zeroed out?
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Tammy_Foskey
Level 1
10-01-2023
04:03 PM
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We went into one return and all data is gone.
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Karl
Level 8
10-03-2023
03:44 PM
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You have to call Support and ask them to restore a backup of that file from a particular date. I've done this once or twice, but it's been a long time. As I recall, it makes it go faster if you have a folder ready on your shared I:\ drive for them to put this backup file into.
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