We have noted that Illinois unemployment withholding is causing returns to be rejected for e-filing because the state withholding amount is too high. How should we address this? We don't want to paper-file state returns for a few dollars, but also don't want the returns to be wrong.
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If you feel it is a program glitch, send an e-mail to Lacerte to let them know. You can attach a copy of the return and a detailed e-mail of the problem.