Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    I received this message

    bhickling
    Level 1

    "Exception occurred attempting to auto-attach pdf(s) for client. Cannot open file. C:\users\bobromo\appdata\local\temp\60.pdf The process cannot access the file because it is being used by another process.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    6 Comments 6
    User_61
    Level 8

    Applied latest Update - solved for my example which is Individual & allowed me to e-File

    2019 Operator Programs Version 40.0903
    2019 Federal Tax Version 40.0902

    ♫ faint buzzing noise ♪
    Pelado
    Level 2

    Did you ever find a solution?  I'm on the latest version of Lacerte.  I just reinstalled the latest update just to be sure, but it's still giving me an "Exception occurred attempting to auto-attach pdf(s)" error.  It says "The system cannot find the file specified".

    0 Cheers
    Onegod143
    Level 1

    Bump

    0 Cheers
    Onegod143
    Level 1

    I have tried everything I can think of. 
    - Update to the latest version
    - reattach my files from the server
    - Save my files on my local C drive and attach them

    I am at a loss.  Keeps noting some 19.pdf that cannot be file.

    0 Cheers
    Pelado
    Level 2

    Same here.  I called Lacerte support yesterday but I never got to speak with an agent.  I was on hold for a little over an hour when their official support hours ended, but stayed on waiting another 30 minutes since they periodically told me "your call is important to us"  and that an agent would be with me soon.

    0 Cheers
    Pelado
    Level 2