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I changed software company from Lacerte in 2018. Im now trying to file a delinquent return for 2016 and the system wont let me in. what do I do now??

skunstlecpa
Level 1
 
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George4Tacks
Level 15

https://accountants-community.intuit.com/articles/1606164-what-is-lacerte-fast-path

What if I have not renewed Lacerte for tax year 2017 by December 31, 2018?

  • You will be able to use your program to prepare and file paper returns for any unlimited modules purchased. The login requirements implemented for Tax Year 2017 enable program access. If you do not renew your program, you will lose access to Fast Path services, including REP access, e-filing capability, live support and program updates.

Answers are easy. Questions are hard!

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6 Comments 6
IntuitAustin
Intuit Alumni
Are you getting an error message?

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skunstlecpa
Level 1
The first time is said my fast track had expired.  Now it just says "unable to verify log in credentials"
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George4Tacks
Level 15
@Intuit Austin Would you like to break the bad news to this user?
@skunstlecpa Did you have an unlimited license for 2016 or was it REP?

Answers are easy. Questions are hard!
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sjrcpa
Level 15
Did you have an unlimited license for 2016 or was it REP?  I don't think it matters.
The more I know, the more I don't know.
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George4Tacks
Level 15

https://accountants-community.intuit.com/articles/1606164-what-is-lacerte-fast-path

What if I have not renewed Lacerte for tax year 2017 by December 31, 2018?

  • You will be able to use your program to prepare and file paper returns for any unlimited modules purchased. The login requirements implemented for Tax Year 2017 enable program access. If you do not renew your program, you will lose access to Fast Path services, including REP access, e-filing capability, live support and program updates.

Answers are easy. Questions are hard!
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IntuitAustin
Intuit Alumni

As George had said, if you did not renew with Lacerte for tax year 2018, you will will be unable to access the prior year software since it was a license. 

You may be able to use ProConnect Tax Online to prepare a prior year return at a lower cost as you are able to print free returns out of their software, if a single return is purchased in the current year. 


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