Can 2001 be reloaded and then re-print a return from the idata dir ? Thanks for any guidance. We called Support at 8:00am this morning (and several times thereafter) and the automated attendant said that Lacerte Support was closed. Thanks for any guidance. mark
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Log onto "My Account" and select 2001 from the drop down
This may help to do the install from that ISO image https://answers.uillinois.edu/illinois/page.php?id=67508#:~:text=Right%20click%20on%20the%20ISO,it%2....
you may also need to update the prep file.
Thanks so much for your help we have the setup extracted and ready to install. Everything you said was correct. We _are_ having problems with the preparer file and Lacerte wants me to place a floppy in the A: drive. (smile) Can we copy the Lacerte preparer file to the 01 directory, does it need to go to a special subdirectory within 01 ? Where do we find our preparer file for 2001? THANK YOU !
In George's post, just below his red circle is "prep zip file" That should have all the years you are licensed for; download it.
Then yes, copy the 2001 preparer file into the 2001 Lacerte folder.
Thanks but that doesn't work. The prepfile has 2016 to 2021 --- the one in the middle. is the correct one - it has the years early to 2015. ANYBODY ELSE ?
As stated previously copying of the prep.01 file don't work! Looks like it needs to be "installed". HELP LACERTE SUPPORT !
Just FYI - WE aren't support; WE are volunteers, trying to help out fellow tax pro's.
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