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Feedback on my interaction with Jeff (Case#1595270912)

Patricia Romero
Level 1


Not sure this is where I should add the information on my interaction with Customer Care because I never received a survey, but I will gladly share that when I had issues during a critical time, Jeff was very attentive, knowledgeable and committed to helping me resolve my issues. He was patient, kind and thoughtful. Thank you Jeff for making my day better!


3 Comments 3
Level 15

You're welcome!  I don't recall, did I tell you to post that here or did you receive some other notification to do so?

Slava Ukraini!
Level 15

Yep, Jeff is a real prince and 'always' helpful.  Even from the principle's office.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
Level 15

"Even from the principle's office."

My home away from home😄

Slava Ukraini!