Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- eSigature
eSigature
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
SarahAdamsCPA
Level 1
yesterday
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Has anyone else experienced this?
My client received an eSignature request from me. Somewhere during the process of signing the returns, they received a prompt asking them to subscribe to some service at a monthly and/or annual rate. I suspect it was DocuSign, but they weren't specific. Why did this happen? I do not want clients to be approached in this way while signing returns.
Labels
1 Comment 1
JeanetteA1
Level 2
6 hours ago
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Yes, our client got the same prompt. $300 to "access my records" Luckily, she emailed and asked if she should be paying that. We are really hoping there is a way to turn that off
