Error in Printing e-file Acceptance letters in Fiduciary Module

[ambervaughansarandi]

Error message received when attempting to print the e-file Acceptance Letters in the Fiduciary Module

Print Client XXXX...Incomplete

Exception During Acceptance Letter processing Exception Message: Scope for () does not exist

I am on the latest update. So now no acceptance letters will print from the Fiduciary Module

[jcarney]

I am having the same issue after loading the updates this morning.

[kgreen8393]

We are having the same problem.  Have either of you contacted support?

[ambervaughansarandi]

Have not contacted support yet.  Was hopping an update on Tuesday would  fix it.

[JoyTyler]

Same problem with us.  Let me know if a solution if found.

[msc1099]

Same problem here, it won't print, save, or email.

[papaking]

We are having same issue

[Drphibes]

Just updated 10min ago on 5/5/20, fiduciary program still not printing Acceptance letter.

[papaking]

Same here - I was hoping the update would have fixed this , but not yet 😞

[________123--]

I just got off the phone with Intuit support. The support agent mentioned that this is a bug in the program, and their development team was aware of the issue. The fix is scheduled to come out on the next update (5/7/2020).

[ambervaughansarandi]

Thanks for the update.

[papaking]

Thank You soo much for the update !! 🙂

[lshCPA]

Thanks for doing the legwork for us!  

[ungvarys]

It's June and I'm still getting the same error message.  Has anyone found a fix for this?

[kgreen8393]

This issue was fixed back in May.  I have been printing these acceptance letters since May.

I just tried a Fiduciary E-File acceptance letter (in case the problem re-occurred) and was able to print. 

Are you on the most current version of the program?  I am on version 40.0609 as listed for Federal Fiduciary version.

[papaking]

This was fixed in one of the updates back in May.

[ungvarys]

I needed to update- thanks.