e-mail address is too long

[KristineM]

Our client is wanting to e-sign but their e-mail address is apparently too long.  Has anyone encountered this?

[George4Tacks]

That may be an issue with docusign.

Some searching shows this for IRS

That limit is a maximum of 64 characters (octets) in the "local part" (before the "@") and a maximum of 255 characters (octets) in the domain part (after the "@") for a total length of 320 characters.

[George4Tacks]

Curious George want to know how long is this e-mail address? Do they maybe live in TaumatawhakatangihangakoauauoTamateaturipukakapikimaungahoronukupokaiwhenuakitanatahu

A I search found for docusign

• Reply-to email address

  The reply-to email address is limited to 100 characters. Docusign verifies the email format, but not whether the email is active. 

[KristineM]

haha

It is 41 characters long.  

[BobKamman]

I know the type.  Their password is probably only 8 characters.  ("p-a-s-s-w-o-r-d")

[KristineM]

I should re-phrase this.  Lacerte does not allow any more characters to be typed in, for some strange reason.  I need 4 more characters to be typed in.  I have never had this issue before. Why would they limit this on an e-mail address?

[George4Tacks]

AI has taken up too much data and they are now being rationed?