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Codebase error on efiling

ajbtax
Level 1

I am getting a chronic code base error when attempting to efile scorp tax returns and extensions.

error codes as follows:

-935

91302

Null parameter unexpected

Anyone experienced this?  Any solutions

 

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2 Comments 2
George4Tacks
Level 15

Based on what I see for ProSeries is that you should use Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

Use the Force websetup That will NOT affect any of your data and will hopefully make the program fully functional


Answers are easy. Questions are hard!
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ajbtax
Level 1

I have called into the efile support several times and received a myriad of ineffective advice including the toolhub suggestion.  The case has been escalated to the people over at Lacerte you can't talk to or engage with.  All I get is "it's been escalated"  not even it's being worked on.  The reps I can talk to don't know whether it is or isn't being worked on.

With less than a week before the deadline, I am very concerned.  I'm reaching out to the community to gauge how widespread this error is.

 

 

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