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- Codebase error on efiling
Codebase error on efiling
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ajbtax
Level 1
03-09-2024
09:04 AM
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I am getting a chronic code base error when attempting to efile scorp tax returns and extensions.
error codes as follows:
-935
91302
Null parameter unexpected
Anyone experienced this? Any solutions
2 Comments 2
George4Tacks
Level 15
03-09-2024
09:08 AM
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Based on what I see for ProSeries is that you should use Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
Use the Force websetup That will NOT affect any of your data and will hopefully make the program fully functional
Answers are easy. Questions are hard!
ajbtax
Level 1
03-09-2024
09:14 AM
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I have called into the efile support several times and received a myriad of ineffective advice including the toolhub suggestion. The case has been escalated to the people over at Lacerte you can't talk to or engage with. All I get is "it's been escalated" not even it's being worked on. The reps I can talk to don't know whether it is or isn't being worked on.
With less than a week before the deadline, I am very concerned. I'm reaching out to the community to gauge how widespread this error is.
