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Apryse PDF Printer Driver Problems

andamarie
Level 2

Is anyone seeing this error when trying to install PDF 6.5?  Basic Windows11 install, during websetup for Lacerte 2025.

 
Apryse.png

 

 

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2 Comments 2
andamarie
Level 2

I figured it out... You need to turn off "Windows Protected Print Mode" in your "Printers and Scanners" setting page.  After I did this and ran "Lacerte PDF Repair Tool" in the "Tool Hub" everything now works.

alm
Level 2

Thank you!  I'll try this.

 

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