2019 Efile Extension Wizard

[MELISSA31410]

Anyone else having issues with the Efile Extension Wizard in 2019 Lacerte?

[SandyMo]

yes Melissa, I am too!  I am getting an error when trying to extend returns, with a code 52389...any help from Lacerte on this?

[klillie]

How did you solve the error for code 52389? I'm getting the same.

[SandyMo]

not yet...i don't have a resolve yet....calling Lacerte Now, to hopefully get an answer....min 1 hour wait!

[NWT_Edgar]

Anyone get resolution on this?? Error Code 52389

[NWT_Edgar · Accepted solution]

I was able to get around this erro by going to Screen 9,  deselect  "Efile Arizona State Extension" and the critical diagnostic goes away...

The current wait time for Lacerte to even speak to me is 2 hours and 15 minutes. No one has time for that the week of the deadline.  Hope this works for you.