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Prior year tax years unavailable ? Code 403

chuck gerber
Level 2

My tax years 2021 thru 2019 (and then I gave up trying to open) are marked as Unable to verify online credentials.  Luckily 2023 and 2022 are still accessible.

Any solutions ?

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1 Comment 1
Level 15

You just posted in the Software Developers' Kit section; not the Users' forum. You might want to ask this in the Lacerte user's section, not the SDK Group section. A lot of end users can't even see this part of the forum.

"Level Up" is a gaming function, not a real life function.
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