3917
The following diagnostic is generating:
The Third Party Designee's PIN is missing or invalid. The Designee's PIN must be five numeric digits. In client information verify the Third Party Designee assigned. Verify the preparer has a PIN 1. On the Settings menu, click Options. 2. Click the Preparers tab. 3. Verify the preparer's PIN.
Solution:
If you have chosen YES to Allow Designee/IRS Discussion in Settings, Options, Tax Return, Federal Tax Options, then you must have a preparer or designee identified on Screen 1, Client Information as well as an ERO PIN entered in your user options:- Go to Screen 1, Client Information.
- Scroll down to the Miscellaneous Info section.
- Select the Preparer's name from Preparer drop down menu.
- Go to Settings>Options>Preparers tab
- Click on the Preparer Name and select Modify.
- Enter the "ERO PIN" (The ERO PIN can be any five-digit number (except all zeros). This PIN will be used for all clients assigned to this preparer and will print on Form 1040, page 2, Third Party Designee PIN.).
- Select OK to save the options.


