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The following diagnostic is generating:

The Third Party Designee's PIN is missing or invalid. The Designee's PIN must be five numeric digits. In client information verify the Third Party Designee assigned. Verify the preparer has a PIN 1. On the Settings menu, click Options. 2. Click the Preparers tab. 3. Verify the preparer's PIN.


See Screen 1, in the miscellaneous info section - see what preparer is there - then go to settings - options - preparers tab - make sure the preparer that was selected on Screen 1 does not appear twice in the Preparers tab - if so delete one of them - also make sure they have an ERO PIN and a Designee PIN entered in the preparer that is selected in screen 1

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