Welcome back! Ask questions, get answers, and join our large community of tax professionals.

2885

2885

The following diagnostic is generating:

Use of the e-file PIN requires the Paid Preparer to have a PIN. The PIN must be five numbers and not all zeros. Assign a preparer in client information or use the PIN override in Screen 4.1, e-file Signature Main Form .

Solution:

If Self-Prepared: Had a self-prepared return that got rejected when Disable e-file error was used to bypass this critical e-file diagnostic. Would suggest that for self-prepared returns to have them choose themselves as the Preparer in the Miscellaneous Info section of Screen 1 which will clear the diagnostic as long the ERO PIN has been entered for them in Settings>Options>Preparers

Labels (2)