FinDirect

I'm noticing errors in the client billing in the latest Proseries software update.  The program is adding and billing for forms in the Charges Per Form section that aren't included in the return and omitting others that are.  Can someone fix this?  It makes the billing feature unusable.

Form 8879TA was added but the $ space was not added.  This is moving every $ after this form off by one.

Status: New
0 Votes
Vote now if this is a good idea
Comments
Moderator
Moderator

Hi @FinDirect ,

Thanks for posting in the  Community about the Billing List having errors. We would reach out to ProSeries Support for this. They would be able to help with this. 


 

Level 1

Same here!  Happens mutliple times a day now.  They are aware and the answer given is that we have to manually fix it every time.