Client never received refund although "Where;s my refund" states it was sent back in April.

Filed form 3911 on 8/17/22 and never received a response.

Calling IRS results in being disconnected because of high call volume.

I am going to fax the form and also try the local IRS office (dont expect that to help).

Anyone else experiencing this situation?

Any other suggestions to resolve?

Thanks!