As far as I can tell it works if you're on the latest EasyAcct version. What I did as a fail safe was I made a copy of my Backup file so I wouldn't corrupt the file if it didn't work. But depending on when you did the backup you may have to re-enter data to get up to date. I really think we should all get a credit or refund for the inconvenience and labor hours that we experienced because of the inability to sell us a working product.