jportermwc
Level 2

Let me see if I have this right.... At this point in time with the new software: 

1.  will zero out previous payroll transactions if accessed effectively erasing that person's check from the system.  

2.  does not print the correct cents on the 940 or the W3. 

3.  does not enter beginning balances correctly causing out of balance errors on financials. 

4.  refuses to access company data bases if payroll was run in previous versions. 

5.  2024 payroll data appearing in 2025. 

6.  Does not perform the calculations or print the claimable OT value in Box 14

7.  Does not print an Earnings Report YTD.

These are not minor bugs.  And yet we're being told that they will be fixed 'sometime after the first of the year'.  Intuit has basically provided an unusable and unreliable piece of software with no alternative workaround provided for the previous version.  At this point they should return all our subscription fees to compensate us for lost time and wages.  I don't know about you but our entire practice lost a day's worth of productivity because we had to troubleshoot issues with the new software only to end up uninstalling it and reinstalling the previous version then manually entering payroll tax tables for 2026.  

Which software is everyone looking to change over to?