The 2025/2026 EasyAcct release is a new annual product purchase (not a routine update). After installing it to replace 2024/2025, the bank reconciliation screen appears but prior-year data does not carry forward, including:

• Outstanding/unreconciled checks and deposits
• Uncleared transactions
• Current-period cleared items

This makes the bank reconciliation incomplete and inaccurate, effectively blocking use.

The issue was reported on 12/12/25. Support has advised that it is not yet resolved and that users must wait for an email notification once a fix is available. No workaround or ETA has been provided.

If other users are experiencing this same carryforward issue, please confirm here. Given that this affects a newly purchased annual version and core functionality, prompt attention is critical.

Thank you.