With the tax programs:

1. Shut down your computer after install 

2. Restart computer and if program does not work, Uninstall the program (this does not affect data in the tax program, but you should be sure to back up all your work before trying.)

4. Install the program and restart the computer. 

Give it a try? Support is not open today or tomorrow

https://accountants.intuit.com/support/en-us/help-article/business-profile/contact-easyacct-help/L3a...