The Critical Diagnostic says: "North Carolina Department of Revenue requests payment contact name (first and last name), email address, and telephone number, including an area code, in the appropriate fields. This information will be used in the event the North Carolina Department of Revenue needs to contact the taxpayer regarding their payment. The North Carolina Department of Revenue will use the email address to acknowledge receipt of the taxpayer's payment. If the taxpayer does not provide an email address, they will not receive confirmation that their payment has been received." 

I have phone numbers and email addresses for the taxpayer and spouse.  This continues to come up.  The NC return has also been rejected because "Information in this return is missing and/or invalid." The solution listed is: "This electronic reject is the result of a defect in the program that will be corrected on the update available Thursday. No input changes are required on your part. Download and install the update when available and retransmit the return."

Any ideas would be appreciated.  Thank you