Hi @JDinHawaii, on the 1099R entry scren scroll down to the State and Local section.  There is a section in there labeled as "Taxable Amounts".  In the State taxable amount, if different enter "-1" and select "HI" for the state to indicate it is not taxable for Hawaii.  If that does not solve the issue, please contact ProConnect Support so that we can see the actual return.