Intuit_Kallana
Employee
Employee

For ProConnect, you must have purchased current year user access to access any years inside the program for printing and/or efile.  So you would need to have 2025 user access purchased to utilize any functions within the program.  This is not a bug in the program.  Please review this article: Understanding User Access in ProConnect .

    1) If you are creating a new prior year return for 2023 or older, it will pull credits from 2025 for those returns whether you are printing only or e-filing.

    2) If you are reprinting a return for a return that you previously efiled, it will not pull from any credits.

    3) If you are creating a new 2024 return and have remaining 2024 credits, it will pull from those first until they are used and then it will pull from 2025.

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