@mchebatoris Thank you for being part of this Community and for posting your questions and concerns. We truly appreciate you being here. If you haven’t already, please reach out to ProConnect Support for assistance, as they can best help with your specific situation. Thank you again for being part of the Community.

I did - they could not figure it out.

Hello @mchebatoris !
Can you confirm this has been addressed? Thanks!

It's been three weeks and intuit STILL has not figured it out. I've spent 4.5 hours with customer support. 

@mchebatoris I have a few questions for you regarding your concern. I will do my best to provide some assistance! 

• Have they tried popup blockers?
• Perhaps a new extension that they have this year that gets triggered after visiting certain other websites?
• VPNs that are blocking it this year?
• Using ProConnect in an incognito window?
• Different browser?

Let me know, thanks!