Re: data erased

ImeldaZ123

Hi everyone !

I am preparing taxes and it originally generated the ODC , they do qualify as other dependents and meet all the tests. When i went to e-file the return, it erased the credit. Any ideas why this could have happened and how to fix it ? I tried erasing the dependent info and re entering it, I completed the due diligence form, I completed the credits section and its still not generating it. so frustrating

WALLSTREET3

Check their income, it may have exceeded the threshold

IntuitKatie

Thank you for being part of this Community and for posting your questions and concerns. We'd like to take a look at this for you. If you haven’t already, please reach out to ProConnect Support for assistance, as they can best help with your specific situation. Thank you again for being part of the Community.