MarkBAOO
Level 1

Katie, 

Is there a reason the IT engineers can't figure out a way to provide us with a watermarked DO NOT FILE printable PDF for the State Forms that are still being finalized? This seems like a very reasonable workaround until the final forms are approved. In other words, we can't print anything we can mail in, but we should be able to print a DRAFT COPY for our clients considering we can still e-file.

At the VERY LEAST, please share the process and an estimated timeframe that we can hang our hats on. Having no answers is absolutely the most frustrating part of this situation.

At this point, it feels like our reputation as tax professionals is not being considered a priority and its affect with our clients. In fact, one client wondered if it was being done purposely to make taxpayers consider using your TurboTax professional services instead of independent preparers because Intuit would make a lot more money. 

I've now gone from, "Our software company has a big job and I believe it's the State that is taking it's time to approve these forms" to "Intuit, which owns TurboTax, still hasn't released any version that we can provide to our clients". 

To have to tell our clients for the 3rd week in a row that "It should be any day now" makes us look like we've made a very poor decision to partner with Intuit.