Delores95219
Level 1

Hello, I new this year to Proconnect Tax.  Love the software, Learning a lot.  But why are we open for business when the tax forms are not ready🀬.  I have a client who has paid, but I can't send him a E-Signature because - message - Forms are not ready will print blank🀬 - . 

Customer Assistance told me everyone is waiting for the forms. πŸ‘Œ For a minute, I thought I had done something wrong, wish someone would have told me that their is a delay in Proconnect and IRS approving the tax forms to use in the software even though tax season has started.πŸ˜ŠπŸ˜‰

0 Cheers
sjrcpa
Level 15

Every year efiling opens before the IRS, states, and software companies have all the forms ready that we need.


The more I know the more I don’t know.
Delores95219
Level 1

Thank you, I'm learning something new everyday about being New Tax Practitioner  using Proconnect.  I thought for a minute I was doing something wrong. Glad to hear I'm not crazy. πŸ˜‰

IRonMaN
Level 15

"Glad to hear I'm not crazy."

Nobody said that.  We need a little more time to run a few more tests before we can officially make that declaration.  In the meantime, welcome to the zoo! πŸ˜


Slava Ukraini!
MichelleBB1
Level 2

Getting a lot of grief from my clients.  " All their friends already have their refunds back"   Why haven't you filed yet?