Organizer / Intuit link not working for one client

EHR1

The client was married and intuit link or organizer is producing error and is not working under her original name, and even if I change the client name to the husband who was listed as taxpayer in 2024 it's still not working. I don't want to start a new client as then the 2025 organizer will not have anything listed from 2024

Kathi_at_Intuit

Hi @EHR1 Thanks for being a part of the Community and for posting your first question! We recommend reaching out to ProConnect Tax Support. They would be able to assist with Intuit Link.

We look forward to your future contributions here in the Community!

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