Hi @TaxPro20 
Diagnostic 2560 is a Critical diagnostic noting: The paid preparer, firm telephone number, and the PTIN-FEIN field must all be entered for electronically filed returns. 

The recommendation is to double-check that both federal and state are marked for e-file on the Profile screen. If you're looking to only file state, still mark both for e-file and un-check federal on the File Return screen. 

Still unable to clear the diagnostic? Here's how to contact ProConnect for help. 

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