So I have cleared the browser history and restarted the pc. I have gone into their books and went to the accountant tools and connected to Proconnect through there and it takes me to a new proconnect account with my company name but no other clients are listed. If I go into my proconnect that has all my clients in it this company is not listed as a client. I am really confused and am not sure how to fix this problem. 

I really appreciate you taking your time on Sunday to help me.