First, be aware you can NOT efile without an EFIN.

You would need to contact support to see about importing your return from the prior account.

How to contact support.
https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...

You can import 2023 using the pdf copy you should have and it would get you a starting point.  

https://accountants.intuit.com/support/en-us/help-article/import-export-data-files/importing-prior-y...