Hello, we're going to continue to research this. In the meantime, here's another workaround:

-Ask your taxpayer to create a new account with the same email you are using
-Uninvite your taxpayer from Link. See How to Un-invite a Client in Intuit Link. 
-Re-invite your taxpayer to Link. See How to invite a clients to Intuit Link using ProConnect Tax

Reminders from the above articles if your client did not receive an invitation:

1. Make sure that you entered the correct email address in the Clients screen.
2. Ask your client to check their email's spam or junk folder for the invitation.
3. Ask your client to add noreply@intuit.com to their safe sender list.
4. Click the down arrow beside View request and select Delete.
5. Trying inviting the client to Intuit Link again. 
   
   Keep this thread updated with what has worked or if you continue to have issues. 

*****
See what's trending in Hot topics: ProConnect