Hi Gabi.  How do you "un-invite the email you have for them"? I have tried deleting the info request and then re-sending, but that hasn't been working.  I have clients that I have worked with for a couple years and never had an issue.  This year, they are logging in with the only Intuit account that they have, and it says there are no requests. It sounds to me that there is an issue with Intuit Link creating multiple accounts with a single email address, so Intuit Link thinks there are multiple accounts when there are not.