kimeza
Level 1

I called in yesterday and requested a supervisor because they refused to acknowledge that it was an issue. I told them it doesn't comply with the IRS guidelines as it didn't have the OBM and the wording "Department of the Treasury-Internal Revenue Service". Glad to see it got escalated and someone took seriously. Sometimes we have to push back since and not accept the 'there was a change this year'. 

 

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