cmorgancpatax
Level 2

Anyone else having a hard time accepting that we can't send organizers because the new access fee won't be paid until next week.  Am I just too early or was this a big miss by Intuit.  They decide to charge us an access fee but delay access.  I even tried to go into 2023 organizers so I can update the language on my letter and questionnaires etc.  Guess what, I don't have access to any year any more.

This is the first time in decades I took a real break at the end of Dec and am super ready, this week, to get all my organizers done and out before the 3rd.  I felt so good about this.  Now I'm delayed until next week which is already booked with prior committments.  Ok rant over but I am very upset about it.  I spared the PTO agent who told me that this is a know issue and that they are working on it.  He said I was not his first unhappy call about this issue.

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