laicpa
Level 1

Thank you for the feedback.  I am only looking to import the two pages of Form 1040 so ProConnect can create the client profile and populate the prior year amounts for the summary.  However, it didn't work and customer service said I will likely need a different PDF file which didn't make sense to me.  

I also tried converting the PDF to another allowable format (JPEG) and it still didn't work.