George4Tacks
Level 15
11-15-2024
11:44 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
You are asking a community of other users. This is NOT something we can help you with. Contact support.
https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...
It does sound like you are being charged a late filing fee, when you intended to file on time and they adjusted their watch without warning. Give them a call and report back with what you hear.
BTW - You should create a pdf copy of every return you file, right after you e-file it. You should also lock the return right away. You should keep those pdf returns on a backup, with the expectation that something with PCT will be messed up at any time. Trust yourself more than Intuit.
Answers are easy. Questions are hard!