George4Tacks
Level 15

You are asking a community of other users. This is NOT something we can help you with. Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect...

It does sound like you are being charged a late filing fee, when you intended to file on time and they adjusted their watch without warning. Give them a call and report back with what you hear. 

BTW - You should create a pdf copy of every return you file, right after you e-file it.  You should also lock the return right away.  You should keep those pdf returns on a backup, with the expectation that something with PCT will be messed up at any time. Trust yourself more than Intuit. 


Answers are easy. Questions are hard!