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Called three additional times between yesterday and today. Tried calling ProConnect, TurboTax, and Quickbooks. Was on for an hour with each one. Today I also called the Data Privacy team at 1-877-261-6470 and they didn't even know what to do.
They don't see any active subscriptions, yet the "tasks to complete before my data can be deleted" messages still imply I have an "active subscription" to something. I paid for ProConnect and Quickbooks services from 2012 through 2018. Nothing since. I have manually deleted all of my tax returns on the website, so those are gone. The company in question is closed and has been closed. But the rest of the account information like my business name, credit card accounts, business addresses, etc. are still in the system. This is what I want deleted.
The information here does not work: (https://accounts-help.intuit.com/app/intuit/2381392) as it does not give me option to cancel a subscription.
I have one credit card on file that is expired and it will not let me delete it. I do not have any other credit cards that still exist for this company anymore to even try a new one and see if the expiration date is making this an issue.
Here are the four "There’s something for you to do in your Intuit Account before we can delete your data."