Sorry community, I figured it out (with some help from the Chat feature with David P, a Proconnect rep (who, btw, what outstanding!). But in case others have the same issue, I won't delete my post. The issue was related to the household income being higher than $18,000 (even though the AGI and taxable income were below the $18,000 cut-off). Once I artificially lowered the household income, the form generated. I was able to see this by viewing ALL forms under check return and looked at the IT-214 (even though it wasn't being filed, the appropriate values in the form had been entered allowing me to figure out why the form wasn't generating).